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Lexmark MS621

Lexmark MS621

Lexmark scan center additional escalation requirements

Additional requirements

Before proceeding, make sure to fill out the Main escalation information requirement and gather the Scan applications primary escalation requirements.

Requirement and relevanceHow to obtain

Scan Center version

Info is used for simulation and analysis.

Click the Start menu > Programs and Features for Windows 7 or Add/Remove Programs for Windows XP.

Printer Connectivity

Info is used for simulation and analysis.

Specify whether USB or Network connection is used.

Screenshots for specific error messages (if any)

Info is used for simulation and analysis.

Utilize the Print Screen feature.

Twain Driver logs; i.e., Twain, Scan Core, or LCS logs

Info is used for simulation and analysis.

Contact Lexmark Technical Support for assistance.

LEGACY ID: FA1008

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