Lexmark CX931
Step 1
From the home screen, touch Settings > Device > Notifications > Jam Content Recovery.
In the Jam Recovery menu, touch On or Auto.
Print the document.
Are the jammed pages reprinted?
The problem is solved.
Contact customer support.
This article provides solution if the stapled pages are misaligned on the Staple, Hole Punch Finisher for the CS943, MX931, CX930, CX931, CX942, CX943, and CX944 printers.
During the booklet job, the first sheet entering the bin jams on a guide which prevents the booklet job from completing as expected. This results in a 490.25 or a 491.23 jam error code.