Affected Products:![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Solution: Scan to Network
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Issue Description:
When scanning to a large network using DFS sharing, the Scan to Network application will not validate the destination path. In the sample screen shot below, the validate path has an x icon and is outlined in
red.
NOTE:
This issue happens only when you have your destination folder masked from two different servers.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Solution:
By updating the printer firmware or upgrading the SNF application, the issue will be rectified.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Be sure to perform the troubleshooting instructions found at these links:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Download the printer firmware from this link,
LHS42.MR.P515-X1.fls
Note:The firmware provided is only for the Lexmark X792 printer model. If the issue is happening on a different printer model, please contact Lexmark Technical Support to acquire the firmware you need.
If issue continues after the firmware update, please upgrade the SNF application.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Upgrade SNF by downloading the installation file in conformity to the affected printer model from these links:
Printer Model | Installation File |
X548, X74x, X79x, X92x, X95x, X74x, X79x, X92x | scanToNet_e3_s2_v4.8.7.50.fls
|
CX510e, MX41x, MX51x, MX61x, MX71x, MX81x, MX91x | scanToNet_e4_s2_v4.8.7.50.fls
|
Note:
An x denotes any number within a given printer model series.
The installation file listed above is for printer models with 7/10" touch screen display.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
Name and version of the solution
LEGACY ID: SO7950