Lexmark MS410
When a customer prints a document, the printer registers a "Tray Empty" message even if the tray is full or has media in it.
Open the tray for more than one second, verify that paper is loaded, and then close the tray. This should eliminate the "Tray Empty" message so the printer can resume printing.
This scenario happens only if the tray is pulled open and then pushed closed in less than one (1) second.
LEGACY ID: SO7205
Does a "Tray Empty" error message appear on your printer? Check out the following steps to troubleshoot the problem.
No pick or ‘Load Tray 1 with specified paper’ message appears even when the tray has paper in it? See this article on how to troubleshoot.