Lexmark MS823
The user is unable to load one hundred sheets of paper or more into the multipurpose feeder (MPF) because of the feeder plastic bail.
Load paper in two smaller stacks or lift the bail as shown in the image below.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID: SO7140
Learn the correct way of loading paper on the multipurpose feeder.
Changing the MPF pick roller can prevent paper feed problems from happening again.