Solution
Step 1. Acquire Outlook SMTP Settings
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Log in to the Outlook Web App interface.
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Click Options.
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Click See All Options.
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Click Account.
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Click My Account.
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Identify settings for POP, IMAP, and SMTP Access.
Take note of ALL settings. You will see settings in the application similar to:
- Server name: pod51018.outlook.com
- Port: 587
- Encryption method: TLS
Hence, Printer E-Mail Setup Configuration Settings identified:
- Primary SMTM<’kP Gateway – pod51018.outlook.com
- Primary SMTP Port – 587
- Encryption – TLS
Step 2. Identify Reply Address
Also helps identify Login UserID and Password credentials when you set up Device Credentials for authentication purposes
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Log in to https://login.microsoftonline.com
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Click the Outlook link.
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Identify the Login; e.g., myemail@myurl.onmicrosoft.com.
Note: The full name of this address must be entered on the printer and not just myemail.
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Identify the Login Password: ***** If you have just created an account, it can take a full day for you to be able to send/receive e-mails.
Step 3. Authentication and Device Credentials
Enter these values into the printer.
EWS Printer E‑mail Setting | Entry value |
---|
Use SSL/TLS | Required |
Validate CA | Check or Uncheck If checked, Certificate Authority that signed the mail server certificate needs to be installed (more secure). |
SMTP Server Authentication | Login/Plain |
Device Initiated E-mail | None |
User-initiated E-Mail | Use Device SMTP Credentials or Prompt* User. * Per use prompting for user to enter their Username ID and Password. |
Step 4. Device Credentials
If you choose to use Device Credentials, you must populate the following fields:
- Device User ID: myemail@myurl.onmicrosoft.com
- Password: **********
In these fields, use your Microsoft Outlook 365 user ID and password.
Step 5. After entering the information, click the Submit button to start sending e-mails using your Outlook 365 account.
Printer Web Server Path: Settings > E-mail/FTP Settings > SMTP Setup. Click here for an illustration.
Note: You can configure the printer over the corporate network for ease of access. When ready to test, however, make sure that the printer is connected to a non-firewalled port, which allows SMTP access to the outside world (e.g., outlook.com). If you can connect a laptop to such a port and telnet to pod51018.outlook.com (port 25), then you are good to go. Corporate firewalls can block access to external SMTP servers, so you need a special port.