What you will see
The print job is unexpectedly printed when a user sends a print job to a secured MFP.
Cause
The print queue is not secured on the print server.
Suggested Remedy
To select secure print release:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Go to the print server's print queue.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Right-click on the printer object and select Blueprint Secure Queue Configuration.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select the MFP you want to secure and click on the Secure Queue button.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select the print group you want to use for this MFP.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click OK to secure this print queue.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6925