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Lexmark MC2535

'Unsupported Cartridge' message upon power-up with an installed Ship-With-Equipment (SWE) cartridge

Issue description

Upon power-up of a brand-new printer, you receive a "Replace unsupported cartridge", message with one of the following error codes: 32.41, 32.42, 32.43, 32.40D, 32.41D, 32.42D, 32.43D

Solution

If you have attempted reinstalling the cartridge and the issue persists, then contact Lexmark Technical Support.

LEGACY ID: TE893

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