When a user inserts a new cartridge, an intervention required (IR) alert shows on screen prompting the user to authenticate the cartridge.
Scan the QR code on the printer control panel using a mobile device.
Obtain the product identification number (PIN) shown on the mobile screen to authenticate the cartridge. An example of a cartridge authentication PIN.
On the printer control panel, touch “Next”.
Enter the PIN and touch “Done”.
LEGACY ID: SO9058
Remove and insert a new toner cartridge when you continue to see faded prints.
Make imaging kit replacement a fast and easy process. Follow these steps on how to change the kit properly.