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Lexmark MC2425

Lexmark MC2425

How to Configure a Wireless-Equipped Laser Printer on a Wireless Network Without a Driver CD

Unable to configure the printer for wireless; Cannot switch to wireless network; Printer will not join wireless network; Configuration not working; Unable to associate; Unable to authenticate

Audience ('09)

This article will benefit users that need to:

  • - Switch from a wired to a Wi-Fi wireless network, or
  • - Switch from a wired to a Wi-Fi wireless network without the use of the supplied installation CD, or
  • - Switch from a wired to a Wi-Fi wireless network without the use of a USB configuration cable or the Wireless Setup Utility.
  • - Add the driver to secondary PC on the network

Required settings for successful transition from wired to wireless network.
Switching your printer to a wireless network connection from an existing ethernet network connection
Alternative method for switching the printer from a wired to a wireless network.
Last resort tips that may help establish a successful connection on the wireless network.
Adding a new print object and creation of a Microsoft Standard TCP/IP printing port.
NOTE:
Requires previous installation.
Alternative printer object creation using the installation CD.
NOTE:
Creates a Lexmark Enhanced TCP/IP printing port.


NOTE:
Wi-Fi equipped printers or MFPs only.

Precautions: Current wireless-equipped products do not run in the 5GHz radio band frequency.


To include:

  • - Your router's IP address, and
  • - All access point (router) configuration and security settings, and
  • - Your printer's ethernet-connected IP address.
  • - The printer's wireless IP address after a successful switch to the wireless network.

How to capture AP settings:

  1. Navigate to the router or access point's web configuration utility. See router's documentation for router'sIP address.


NOTE:
You may need a Username and Password for this purpose. This is also provided by the router manufacturer unless someone has changed these values.

  1. Take careful note of the following router

    Configuration and Security settings

    :

Service Set Identifier (SSID)
Network (802.11) mode: 802.11b/g, 802.11b/g/n, or 802.11n
Security type: No Security, WEP, WPA (TKIP cipher), WPA2 (AES cipher), or WPA2 enterprise
Authentication Security key, passphrase,orcertificates

Important! Lexmark is not responsible for identifying these values. Improperly identifying these values will result in configuration failure or the an inability to associate and authenticate on the wireless network.

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Procedure: How to Switch to a Wireless Network (C544example)

Remember that this process takes into account that you are currently connected to a wired network. Please obtain the printer's current wired ethernet address.

HINT! Print out the printer's network setup page found under Menus > Reports

> Network Setup Page
.

- Select button

Method 1

Perform the following Steps in the order specified:

  1. Open printer's web page.

  2. Navigate to Settings > Network/Ports > Wireless.

  3. Configure all settings as seen under Configuration and Security Settings,and then click Submit.

  4. Turn off the printer.

  5. Disconnect the ethernet cable from the back of the printer.

  6. Turn on the printer.

  7. Wait until Ready is displayed on the LCD, and then print a network setup page to see if your printer has joined the wireless network.

  8. Verify that the status shows "Connected", identify the IP address, and verify an acceptable signal strength.

Identification of Success

You have successfully joined a wireless network if the following appears on the network setup page:

  • - The title of the network setup page has changed to Ethernet 802.11b/g/n.
  • - The bitrate value is now displayed in 1,2,5.5,11, 54, 65 Mbps.
  • - A new section Wireless appears under Appletalk.
  • - Network Setup page"Wireless"information to include the following:
    • BSS Type
    • Network Mode
    • SSID
    • Wireless Security Mode
    • Signal Strength
    • Current Access Point
    • Region
    • Current Channel
    • Quality
    • Parwise and Groupwise Ciphers

"Standard Network" (Before) and "Network Card 1" (Wireless After) Illustrations

Before After (Wireless)

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Alternative Method

If for some reason the printer does not join the network, this method may prove useful.

HINT! Print out another network setup page and identify the trouble code.

Example trouble codes:

  • - Can't associate with wireless network.
  • - Can't find Wireless Network.
  • - Wireless Signal too weak.

Alternative: Method 2

  1. Resetthe network adapter settings. (C544 example)

  2. Plug the ethernet cable into the printer if it is not already plugged into the printer.

  3. Power ON the printer and print the Network Setup Page. e.g.,Menus > Reports

    > Network Setup Page
    .

  4. Take note the printer IP address found on this page.

  5. Enter the printer's IP address into the URL field. e.g., http: MFP_IP_address, where MFP_IP_address is the IP address of the printer.

  6. Click on Settings.

  7. Click on Network/Ports.

  8. Click on Wireless.

  9. Enter the same configuration settings described above, and click Submit.

  10. Power OFF the printer.

  11. Disconnect the ethernet cable.

  12. Power On the printer.

  13. Within 30 seconds of the printer returning to Ready, print another network setup page.

  14. You should now see Ethernet 802.11 b/g/n at the top of the page. If not, repeat steps 1 - 9.

C544nw Reset Instructions

Warning! Lexmark takes no responsibility for lost network settings. Lexmark will not be held liable for lost printing functionality or other lost MFP functionality resulting from this procedure.

To do this:

StepAction
1Turn the printer OFF.
2Hold (
) and (
)buttons while you turn the printer back ON to enter the Config Menu.
3Press (
) until "Factory Defaults" is displayed on the LCD.
4Press (
).
5Press (
) until "Restore Std. Net" is displayed on the LCD.
6Press (
) to begin restoring network settings back to factory default values.
7Observe the printer rebooting and returning to a ready state.

Last Resort Tips

If neither method allowed the printer to join the WLAN, you should consider the following:

  • -Again, turn the printer off and on. Why? A possible timing issue could be the culprit.
  • -Disconnect any USB cable connection from the back of the printer and repeat the power OFF/ON sequence. Why? If the printer is not in an ideal location, it is possible to confuse cables while performing these procedures.
  • -Verify proper entry of configuration and security settings and repeat the procedure. Why? Improper entry of spaces, symbols, or capitalized letters when entering the passphrase.
  • -Verify existence of router filters or firewall settings. Why? Router firewalls, MAC filtering and other network security features will prevent wireless devices from joining the network.
  • -Log off the VPN and try again. Why? VPNs create a secure network connection with your business workplace and shuts out normal communication over a WLAN. If this scenario presents itself, VPN tunneling would have to be discussed with your workplace.
  • -Consider adjusting antenna angle or relocating the printer. Why? Distance or printer placement considerations will prevent wireless devices from joining the network.

WLAN - Wireless Local Area Network

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Procedure: Adding a New Print Object (Windows Vista example)

The creation of a new print object will be required to print and communicate with your newly connected wireless printer.

To do this:

  1. Click

    and then Printers and Devices.

  2. Click on "Add Printer" located next to Add a device.

  3. Click on the option to "Add a network, wireless or Bluetooth printer."

  4. Searching for available printers... will display. Click on Stop followed by "The printer than I want isn't listed"and then"Add a printer using a TCP/IP address or hostname."

  5. Next to Device Type, click on the down-arrow and select TCP/IP Device from the drop-down menu.

  6. Next to Hostname or IP address, enter the IP address of the printer as shown on the Ethernet 802.11 b/g/n network setup page.

  7. You can leave a check mark next to Query the printer and automatically select the drier to use.

  8. Click Next.

  9. Under Manufacturers, select Lexmark.

  10. Under Printers, select the appropriate Lexmark PCL, XL, PS, HBP or Universal driver.

  11. Complete the installation and print a test page.

  12. Optional: Identify the new print object, right-click and select Printer Properties, and identify your new port.

Click here for illustration.

Other Microsoft Environments

  1. Click on Add a printer.

  2. Select "A Network Printer, or a printer attached to another computer."

  3. Select "Connect to a printer on the Internet or on a home or office network."

  4. Type in the printer IP address.

  5. Select Next.

  6. Select Manufacturer and Printer model

  7. Click OK.

Click here for illustration.


NOTE:
If the driver is not listed in either of the operating system examples, go to www.lexmark.com and download the driver from the website. You will have to install the driver using Have Disk and point to the default installation directory of the driver files, and then point to the proper *.inf file.

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Alternative Printer Object Creation

This procedure provides the full advantages of the Lexmark Enhanced Communication system. e.g., Ask Printer, Status Monitor, font downloads and more.

Insert the CD and select Install Printer and Software, or begin the extraction of the web-admin Lexmark driver and software package.

  1. Accept the Licence Agreement.

  2. Select Suggested for installation type.


NOTE:
If printer software drivers other than the PCL XL are needed, you will need to select Custom rather than Suggested for the type of installation.

  1. Place a bullet next to Wireless Network Attach.

  2. Remove the check mark from "I need to perform wireless configuration on this device."

  3. Click Next to initiate a local subnet site survey.

  4. If the device is located, click on it to highlight the printer's Host name and IP address.

  5. Observe the Installation in progress message. This is when the Enhanced Communications System, Screen fonts, Status Monitor and printer driver get installed.

Click here for illustration.

Still Need Help?

If you require additional assistance, please contact Lexmark Technical Support.
NOTE:
When calling for phone support you will need your model/machine type and serial number (SN).

For improved technical support, all callers should be near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.

LEGACY ID: HO3569

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