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Lexmark MC2640

Lexmark MC2640

Print Quality Defect - Toner Streaks on the Trailing Edge of the Paper

Affected products

Click Properties in the title section above.

Issue description

Unwanted toner streaks or spots are found on the trailing edge of the paper when a user prints narrow sized documents (such as A5 sized media) and immediately prints another set of wide sized documents (such as Letter sized media).

Sample Image

Recommendations

PreventionDescription

Provide sufficient time before loading media with a different size in the tray source.

This will give the printer ample time to calibrate before printing another set of media with a different size.

Print the full media first.

Should the user require printing documents with different sizes of media, then it is recommended to print the wide media first followed by the narrow media.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need the following:

  • Affected printer model/'s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


LEGACY ID: SO8513

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