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Lexmark MC2425

Lexmark CS/CX82x/860: 200.16/24x.x6 Paper Jam or Load Tray 1 Message Errors

Affected Products:

Single function: CS622, CS820, CS827

Multifunction: CX622, CX625, CX820, CX825, CX860

Issue Description:

The printer displays an error message even when media is properly loaded in the tray.

The registered error messages depend on which tray is used when printing.

  • Tray 1 – 200.16

  • Tray 2 –

    240.26

  • Tray 3 –

    242.36

  • Tray 4 –

    243.46

  • Tray 5 –

    244.56

Solution

Fan

, flex and straighten the media before loading it to the tray.

Still Need Help?

Have the following available when calling

Lexmark Technical Support

;

  • Printer model(s)

  • Printer serial number

LEGACY ID: SO9027

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