Affected Products:
Single function: CS622, CS820, CS827
Multifunction: CX622, CX625, CX820, CX825, CX860

Issue Description:
The printer displays an error message even when media is properly loaded in the tray.
The registered error messages depend on which tray is used when printing.
Tray 1 – 200.16
Tray 2 –
240.26
Tray 3 –
242.36
Tray 4 –
243.46
Tray 5 –
244.56

Solution
Fan
, flex and straighten the media before loading it to the tray.

Still Need Help?
Have the following available when calling
Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO9027