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Lexmark MC2425

32.65B Replace Unsupported Imaging Unit

Affected Products:

Single-Function: C2325, C2425, C25356

Multifunction: CX622, CX625, MC2325, MC2425, MC2535, XC4240

Issue Description:

A “32.65B Replace Unsupported Imaging Unit” error appears on the printer display when installing an after-market Imaging Unit for the first time.

32.65= Unsupported Imaging Unit
B= Failed capacity class/model compatibility check

Solution:

  1. Download the latest printer firmware.

  1. How to Check, Download, and Update with the Latest Lexmark Printer Firmware and check if the issue persists.

Still Need Help?

If the error remains, contact Lexmark Technical Supportfor further assistance and have the following available;

LEGACY ID: TE914

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