32.65B Replace unsupported imaging unit

Issue description

A “32.65B Replace Unsupported Imaging Unit” error appears on the printer display when installing an after-market Imaging Unit for the first time.

• 32.65 ‑ Unsupported Imaging Unit
• B ‑ Failed capacity class/model compatibility check

Solution

Check the latest firmware version available for your printer by following the steps in Checking the latest Lexmark printer firmware.

Update the printer firmware by following the instructions in Downloading the latest Lexmark printer firmware.