Issue Description:
Printers enrolled in the Lexmark Cloud Fleet Management (CFM) have stopped polling and won't respond to task requests from the Cloud Fleet Management.
Solution:
Check the current printer firmware and m
anually update it using the printer's embedded web server.
Refer to xref_HO550 _xref for the steps on How to Check, Download, and Update with the Latest Lexmark Printer Firmware.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8896