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Lexmark MC2640

Lexmark MC2640

Setting up Gmail SMTP server

Issue description

Unable to send an e-mail using the Gmail SMTP Server and multiple errors like -7 or invalid credentials appear in the logs.

Solution

Setting up Gmail SMTP server with App Password

Note:  2FA (2 Factor Authentication) does not work with the SMTP server setup for Lexmark devices.

Make sure to use the following settings in the Email Setup of the Printer.

  • SMTP Gateway: smtp.gmail.com
  • Primary SMTP Port: 465
  • Secondary SMTP Gateway: leave it blank
  • Secondary SMTP Gateway port: 587
  • SMTP Timeout: 30
  • Use SSL/TLS: Required
  • Require Trusted Certificate: Uncheck (this option is checked by default)
  • SMTP Server Authentication: Login/Plain
  • User-Initiated Email: Use Device SMTP Credentials
  • Device User ID: End users e-mail address for Gmail
  • Password: Follow the instructions found in this link to create an App Password for the printer.

LEGACY ID: SO8869

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