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Lexmark MX722

Lexmark MX722

Lexmark MS/MX72x, MS/MX82x and M/XM5xxx, M/XM7xxx: Persistent 230.03 Error

Affected Products:

Single-Function: B2650, B2865, M5255, M5270, MS725, MS821, MS822, MS823, MS825, MS826

Multifunction: MX722, MX725, MX822, MX826, XM5365, XM5370, XM7355, XM7370

Issue Description:

A 230.03 error indicates paper fed from the Multipurpose Feeder (MPF) never reached the duplex path sensor.

The printed pages are stuck behind the Duplex Module.


  1. Remove any pages stuck in the duplex tray.

  2. Remove the duplex tray from the printer and look in the cavity for a sheet of paper to be removed.


Errors can be cumulative that failure to resolve one error can actually cause another error.

In this case, a failure to completely correct a 202.xx error may leave a sheet of paper stranded in the paper path in the lower section of the redrive, and near the duplex entry area.

As a result, the stranded sheet prevented entry of all additional pages into the duplexer.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number


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