Affected Products:
Single-Function: B2865, M5255, M5270, MS725, MS821, MS822, MS823, MS825, MS826
Multifunction: MB2770, MX721, MX722, MX725, MX822, MX826, ST9830, XM5365, XM5370, XM7355, XM7370
Issue Description:
The printer displays a “Replace maintenance kit, recommended life exceeded [80.36]” message when the fuser or maintenance kit has less than 100K – 150K pages.
Solution:
Reset the printer by turning it off and on again.
If the message still appears, update the firmware to FW 072.204 or newer.
See KB article xref_TE363_xref for instructions on updating your firmware.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
- Current Firmware Version
LEGACY ID: SO8914