800.00 Scanner Error Appears on the Printer Display

Multifunction: MX82x, MX72x

The printer displays a blue screen with "Scanner Comm Failure [800.00]” and “Motor Card” errors.

1. Power off the printer and wait for a few seconds then power it back on.



2. Observe if the error remains.

Have the following available when calling Lexmark Technical Support;

• Printer model(s)
• Printer serial number

LEGACY ID: SO8836