Vertical lines appearing on the page

Issue description

When printing, there are visible light vertical line(s), streak(s), or void(s) on the paper. Please see print defect samples below. Click the link below to print defect sample.

• Print defect sample #1
• Print defect sample #2

Solution

1. Print the following printer internal pages. (User's Guide provides instructions for navigating through the printer menus).



2. Check the levels of the consumable supplies on the Menu Settings Page (User's Guide provides instructions for replacing supplies).



3. If the supply levels are normal but the issue persists, replace the Imaging Unit.

If the issue persists, search for more information related to this issue or contact support for further assistance.