Click Properties in the title section above.
What you will see
The printer posts a 'Replace unsupported cartridge [32.40D]' error. This error indicates that a different starter cartridge is inserted into the printer.
The printer is locked to its original starter cartridge. Perform these steps to fix the issue.
Step 1. Remove the toner cartridge and check whether it is the exact toner that came with the printer.
Step 2. Install the original starter toner cartridge to the printer.
Step 3. If you are unable to determine where the original starter cartridge is, install an aftermarket toner.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:
- Affected printer model/s
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.