Affected Products:
Multifunction:
MB2770, MX721, MX722, MX725,
MX822,
MX826,XM5365, XM5370, XM7355, XM7370,
CX860, CX825, CX820, XC6152, XC6153, XC8155, XC8160, and
XC8163
Issue Description:
An 843.00 scanner error message appears on the operator panel after the flatbed has been repaired. It is also noticed that the scanner carriage is near the center of the flatbed glass
(A)
.Solution:
Power the printer Off for one minute, then power it back On.
If the issue persists, continue to the next section of this document.
Still Need Help?
If the error remains, contact Lexmark Technical Supportfor further assistance and h
ave the following available;
Printer model(s)
Printer serial number
LEGACY ID: TE925