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Lexmark MB2770

Cloud Fleet Management: Native Agent hangs checking connection with Cloud Services

Issue Description:

After “Enabling communications with Lexmark Cloud Services” on the printer, it will show:

On the Embedded Web Server

On the control panel

And will not progress to:

On the Embedded Web Server

On the control panel

Solution:

To resolve this issue, use the Printer Enrollment Tool (PET) to enroll the printer.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Name and version of the solution

LEGACY ID: SO9062

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