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Lexmark CX331

Lexmark CX331

Lexmark CX/CSx31, MC/C3xxx and XC/C2326: Printer Is Displaying Waste Toner Bottle Full Message

Affected Products:

Single-Function: CS331, CS431, C2326, C3224, C3326 and C3426

Multifunction: CX331, CX431, MC3224, MC3326, MC3426, MC3224i, MC3326i, MC3426i and XC2326

Issue Description:

A "Waste Toner Bottle Full" intervention message appears too early on the printer display even when the supply is still sufficient. This happens when printing continuous duplex or using narrow media.

Solution:

  1. Check the waste toner bottle located at the rear right side of the printer.

  2. Give a few good taps to allow the waste toner to settle normally in the bottle.

  3. Remove the waste toner bottle if the warning message remains.

  4. Gently tap the waste toner bottle on the table with a right side up position.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

LEGACY ID: SO8818

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