A fax server mode in fax settings is not available or missing.
Going through EWS > Settings > Fax setting > Fax mode > no fax server option.
Check the firmware and make sure that it is updated to FW74 or higher. The fax server is supported in 2.8” panel size devices since FW7.4.
After upgrading the firmware, import the EnableFaxServer.zip configuration file and restart the device.
LEGACY ID: SO9036
Configure the printer for you to send and receive fax messages using the fax server.
Is the fax cover page missing its logo or recipient information? Try turning off the printer and then turning it on.