Unable to fully close the front door showing 29.40, 29.41, 29.42, 29.43, or 29.49 Error Code

Issue description

The Printer is displaying or showing one of the following symptoms:

• Error Code ‑ 29.40, 29.41, 29.42, 29.43, or 29.49 - even if the packaging material for the toner cartridges has been removed.
• There is some difficulty when closing the Front Cover of the printer.

Solution

1. Power the printer Off.



2. Open the front door and pull out the print cartridge tray.



3. Remove each of the toner cartridges and check for any packaging material that may be left in the printer. Please refer to this topics for the removal of packaging materials in the printer:

   • Setting up the printer (Single function printers)
   • Setting up the printer (Multifunction printers)


4. Place each of the toner cartridges back and close the front door.



5. Power the printer On and check if the issue persists.