Affected products
Click Properties in the title section above.
What you will see
When printing a pre-hole punched media, any holes that are 70-75 mm in diameter from the left edge of the page are likely to result in torn paper or paper jams.
Explanation
This issue is due to the paper type used which is not supported on this printer.
Recommendation
It is possible to print this type of media, by changing the orientation in which the holes are located in a different direction.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Affected printer model/'s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8725