What you will see
Light bands or blobs at the PC drum frequency (~96mm) that are about 1.5" in width.
PQ test page ( Settings > Troubleshooting > Print Quality Test Pages)
Troubleshooting
| Action | Yes | No |
Increase the toner darkness setting and reprint. To increase toner darkness from the control panel, navigate to Settings > Print Settings > Quality Menu > Toner Darkness. Did this resolve the issue? | Stop here. | Contact Lexmark Technical Support and provide this article ID#SO8599 for reference purposes. |
Contacting Lexmark
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following: - Printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8599