The printer posts a 241.8A, 241.84B, or any 241.84x paper jam. This happens on a brand new printer (out-of-the-box) or when Tray 1 is empty with a paper out flag has been bent.
Remove the duplex/multipurpose feeder (MPF) tray from the printer.
Check and remove any jammed paper.
Visually check the bottom of the duplex/multipurpose feeder (MPF) tray to see whether there is a pass ‑ through roller.
LEGACY ID: SO8785