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Lexmark MS822

Network Connectivity escalation requirements

Before proceeding, make sure to fill out the Main escalation information requirement.

Gather the primary requirement for Network Connectivity‑related issues.

Requirement and RelevanceHow to Obtain

Network connection type

Info used for simulation and analysis.

  • Ethernet
  • Wireless

Network Setup Page

It contains a summary of network related settings on the printer.

On the printer, press Menu >Reports > Network Setup Page

Menu Settings Page

This document contains all the printer settings and running firmware code.

On the printer, press Menu > Reports > Menu Settings Page; or this article for more information.

Printer Error codes and secondary error codes

Info used for simulation and analysis.

End user provided

Transmission Logs

This log is applicable for scan to E-mail or scan to FTP issues which indicates the errors.

Note:  This applies to scan to E-mail or FTP issues only.

On the printer, press Menu >Settings >Email Settings > Transmission Log,then set it to print log.

Network Trace

Captures all the network traffic on the printer and provides detailed information for network analysis.

Note:  This is optional. For wired devices only.

Click here for more information on how to perform a network trace.

Select a topic from the list to view additional requirements specific to your issue.

LEGACY ID: FA871

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