Lexmark C2425
When a user runs the Lexmark Solution Composer (SoCo) multi-send workflow using the following file formats; DOCX, RTF, or TXT, the resolution is changed to 300 dpi.
The printer is functioning as designed (FAD) and 300 dpi is the optimal setting for searchable documents.
LEGACY ID: SO8443
Escalation KB
Forms Composer and Forms Manager Issues primary escalation KB