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Lexmark CS622

Lexmark CS622

32.65B Replace unsupported imaging unit

Issue description

A “32.65B Replace Unsupported Imaging Unit” error appears on the printer display when installing an after-market Imaging Unit for the first time.

  • 32.65 ‑ Unsupported Imaging Unit
  • B ‑ Failed capacity class/model compatibility check

Solution

Update the printer’s firmware by navigating to the product’s page and select > Firmware > Checking, downloading, and updating printer firmware and select the correct article for instructions.

xref_Checking-the-latest-Lexmark-printer-firmware-topic_xref

LEGACY ID: TE914

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