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Lexmark CS421

Lexmark CS421

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Solution Composer resolution for searchable documents changes to 300 DPI

Issue description

When a user runs the Lexmark Solution Composer (SoCo) multi-send workflow using the following file formats; DOCX, RTF, or TXT, the resolution is changed to 300 dpi.

Solution

The printer is functioning as designed (FAD) and 300 dpi is the optimal setting for searchable documents.

LEGACY ID: SO8443
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