Click Properties in the title section above.
- This issue will be reproducible with Server 2012, Server 2012 R2 and Server 2008 R2 with Win 10 clients which has the 1607 (Win 10 RS1) update.
- Server 2016 will not have this issue since its released was aligned with RS1.
What you will see
Upon opening Printing preferences on a Windows 10 client, you notice defaultdriversettings are applied rather than the original custom driver settings configured on the print server.
This issue does not occur with Windows 10 (with update version 1511) with Lexmark Universal Print Driver (UPD). This is NOT a Lexmark driver specific issue and it can happen with any printer vendor.
Explanation and fix
This issue is related to Microsoft's core driver files and leads to a mismatch of driver file versions on the print server. The net effect is Printing Preferences from the print server do not synchronize in Windows 10 version 1607 and driver settings found under Printing preferences; e.g., Print on both sides (duplex), Print in Black-And-White, Paper size etc., do not get transferred to the client from the print server.
A workaround has been provided by Microsoft. Please refer to the Microsoft KB article 3201130 for more information.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:
- Name and version of the solution
- Affected printer model/'s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8183