Watermark Is Printed with Crosshatches

ENUS6937

Affected products

Click Properties in the title section above.

What you will see

When printing a document with a watermark, the watermark is printed with crosshatches. See comparison from a normal watermark to a watermark with crosshatches below:

Normal watermark	Watermark with crosshatches

Solution

Changing the halftone quality settings in the printer will fix the issue. Follow any of these methods:

Method 1. From the printer menu settings, navigate through Menu > Settings > Print > Quality > Halftone > select Normal.

Method 2. Access the printer's embedded web server (EWS) by typing the printer IP on a browser then navigate through Settings > Print > Quality > Halftone > Normal > then select the Save button to save changes.

Method 3. Delete the watermark from the original document and use the watermark setting in the printer driver when printing.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:

Name and version of the solution

Affected printer model/s

Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO8736

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