ENUS6937Affected products
Click Properties in the title section above.
What you will see 
The border line of the graphs appears as a dashed line instead of a straight line when printed.
| Print quality issue (Dashed line on graph) | Expected output |
| |
Solution
Perform these steps to fix the issue:
| Step | Action | Yes | No |
| 1 | Change the Print resolution with these steps: Press button and navigate to Print > Quality> Print resolution > switch from the following options until the desired output is achieved.
Note: The printer's Print resolution default setting is 1200 Image Q when the issue is observed. So, you can just select from these two:Select 600 dpi then print a test page. Select 2400 Image Q then print again a test page.
Note: Press the
and arrow buttons for the menu selection and press the button in selecting an option.Did this improve the print quality? | Issue resolved. | See Step 2. |
| 2 | Increase the Toner Darkness to Dark by following these steps: Press button and navigate to Print > Quality> Toner Darkness > Dark.
Note: Press the
and arrow buttons for the menu selection and press the button in selecting an option.Did this improve the print quality? | Issue resolved. | See Step 3. |
| 3 | Use a different printer driver (e.g. Universal printer driver). | Issue resolved. | Contact Lexmark Technical Support. |
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Affected printer model/s
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8776