Affected Products:
Single-Function: B2236
Multifunction: MB2236, MB2236i
Issue Description:
When using manual feeder as the paper input source, the printouts appear to be blank.
Cause:
It is possible that when feeding through the Manual Feeder the printer has just recovered from a paper jam which causes blank printouts.
Solution:
- Carefully feed the paper at the manual feed input source only when the printer is ready for printing.
- Only apply very light force when feeding the paper to the manual feed input source.
- Do not force or push the media into the printer.
- Allow the printer rollers to feed the paper into the printer when the printer is ready.
- Make sure to check the leading edge of the paper is straight across the manual feed input source.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
LEGACY ID: SO9023