Lexmark MB/B2236: Wrinkles Found when Printing Envelopes

ENUS6937
Affected Products:

Single-Function: B2236

Multifunction: MB2236, MB2236i

Issue Description:

Envelopes develop wrinkles when printed with the rear door closed.

Solution:

It is recommended to keep the Rear/Back Door open and both blue nip release latches (encircled in the image below) down position to reduce force on envelope when printing envelopes.

This will improve the wrinkling to a lesser degree.

Note: The Rear/Back Door must remain open when lowering the blue latches.

Additional Information:

Envelopes should be fed via the manual feeder.

Feed the envelope in the direction specified by owner’s manual (example: Flap towards the center or flap towards the edge of the manual feeder). This should help keep the envelope flat.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Printer serial number

LEGACY ID: SO8718

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Lexmark MB/B2236: Wrinkles Found when Printing Envelopes

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