Click Properties in the title section above.
When using the wireless cards that are installed on the 2019 Lexmark Mono Products, the connection is so slow that many of the FTP and email jobs are failing.
It has also been observed that the ping reply rate is quite high and this occurs when there are more than three machines connected to the same wireless access point.
One of the causes of this issue are the saturated wireless networks in the area. The 1x1, 2.4GHz wireless card which is installed inside the 2019 Lexmark mono printers are slow by default, and when multiple wireless devices connect to the same access point, on the same band, & are printing, scanning, pulling debug, serving at the same time, it quickly saturates the network to the point where it throttles the entire network down to 802.11b speeds resulting in an extremely slow connection with dropped packets.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:
- Name and version of the solution
- Affected printer model/'s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: FA1277