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Lexmark MS431

Scan quality escalation requirements

Before proceeding, make sure to fill out the Main escalation information requirement and gather the Copy primary escalation requirements.

Gather the additional requirements specific to scan quality issues.

Requirement and relevanceHow to obtain

Scanned sample output or sample file

 

The result/appearance of the scanned output versus the original is needed for diagnosis.

Scan a printed output or capture a sample file.

LEGACY ID: FA930

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