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Lexmark M1342

Checking the latest Lexmark printer firmware

Overview

Firmware update is essential to enhance the printer’s performance and/or fix printer issues. However, this procedure should only be performed if Lexmark Technical Support has recommended a firmware update.

Recommendations will be made by a technician if a printer function or printing anomaly is known to be corrected by updating the printer firmware.

How to check the latest firmware version

To check the latest printer firmware version, perform the following steps:

  1. Go to Lexmark.com

  2. Click on Customer Support, then select Downloads & Drivers.

  3. Input you Device Model, then click Find Drivers & Downloads.

  4. The first result from the list will show the latest firmware version.

How to identify the printer firmware version

To identify your current firmware code, try either of the following options:

Option 1:

Print the Menu Settings Page (MSP).

  1. On the printer control panel, press Menu or Settings.

  2. Press Reports.

  3. Press Menu Settings Page to print.

  4. Look for the Device Information section on the print outs.

  5. Look for Base or Engine.

Option 2:

If the printer is connected to the network, you may check its firmware code through the Embedded Web Server (EWS).

  1. Open a browser (e.g.,Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and enter the printer IP address.

  2. Click Reports.

  3. Click Device or Device Information.

  4. Look for Base or Engine.

LEGACY ID: HO550

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