Overview
Due to the real-time dependency of the Lexmark server on the database, it is imperative that all disk-intensive operations such as virus scans and definition updates be managed to minimize their impact on the solutions.
Required Actions
Set polices for anti-Virus scanning on specified servers below:
Exclude the following folders from real-time virus scanning:
Load Balancer Server/Database Server
(or just DB server if separate from the Load Balancer)
- c:\Program Files\Lexmark\solutions\firebird\data
- c:\Program Files\Lexmark\solutions\Apache2\logs
- c:\Program Files\Lexmark\solutions\Apache2\htdocs\apachewebdav
All Tomcat transaction Servers
| If... | Exclude... |
| Allowed... | c:\Program Files\Lexmark and all subfolders |
| Not allowed... | - c:\Program Files\Lexmark\Solutions\tomcat\temp
- c:\Program Files\Lexmark\Solutions\tomcat\logs
- c:\Program Files\Lexmark\Solutions\tomcat\webapps\webdav and all subfolders
- c:\Program Files\Lexmark\Solutions\apps\wf-ldss and all subfolders
|
Print Servers
(where applicable)- Directory where print jobs are spool (i.e., c:\spool)
- Windows temp directory (i.e., c:\Windows\temp)
Set a policy to ensure full virus scans on all Lexmark servers, including LB/DB, Application Servers, and Print Servers are scheduled outside of business hours.
Set a policy to ensure virus definition updates on all Lexmark servers, including LB/DB, Application Servers, and Print Servers are scheduled outside of business hours.
Recommended
Also, if you are running in a virtualized server environment, the following policies are highly recommended:
Ensure full virus scans on all servers on the same VM host(s) as all Lexmark server(s) are scheduled outside of business hours.
Ensure virus definition updates on all servers on the same VM host(s) as all Lexmark server(s) are scheduled outside of business hours.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE:When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6907