What you will see
The Release Station button icon is missing irregardless of the eDAS (Document Accounting Solution) being installed and configured properly.
Click here for illustration.
Suggested Remedy
The secure release feature is not selected in the terminal of the MFP.
To select secure print release:
Go into the Blueprint Administrator, Device Management > Terminals.
Select the terminal of the MFP.
Next to Terminal Features, check Secure Release Here.
Click Apply.
Restart eDAS application on the MFP.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6924