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Print Release

Scan to Network ? Repeated Key Press or Keystrokes when Editing the Filename to Scan to the Same Destination

Overview

When you scan to a network profile and perform a second scan to the same destination and then change the filename, pressing any keys thereafter to enter another filename will result to repeated characters. This happens on every key press or key stroke.

Explanation

This behavior is evident when using Scan to Network (SNF) version 3.7.6ONLY.

Recommended Action

Lexmark recommends users to install SNF version 3.8.2 or later. Please contact Lexmark Technical Support to obtain the updated SNF application version.

Still need help?

If you require additional assistance, please see contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue; e.g., name and version of solution, problem description, and affected printer models.

Additional information may be requested by the support agent.

LEGACY ID: SO7405

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