Both LFT 2.0 and LFT 3.0 that are installed in the same server and using the same Oracle database.
Audience: 'Lexmark Internal' only
What you will see
A customer will be unable to open LFT 3.0 web user interface (UI) after updating to version 3.9.1.397. Checking the logs for LFT 3.0 will show the error “BindException: Address already in use: JVM_Bind”.
Explanation
A Bind Exception signals that an error occurred while attempting to bind a socket to a local address and port. Typically, the port is in use, or the requested local address could not be assigned.
Both LFT 2.0 and LFT 3.0 support Local Lexmark Tracker (LLT) with a default port of 2272. The Bind Exception is caused by a conflict for port 2272 which is being used by both versions of LFT.
Solution
Two methods exist for resolving this issue. A customer can choose either depending on their preference. Method 1. This method is applicable if the customer will not use LLT or will not use the pDesktopServer.
Step | Action |
1 | Access the Lexmark fleet tracker (LFT) server. |
2 | Open Windows Services by accessing run command (Windows key + R), type services.msc, locate Desktop Server Service, right-click and select Stop. |
3 | Right-click on Desktop Server Service, select Properties,and set the Startup Type to Manual. |
Method 2
This method is recommended and can be used regardless of whether customer will use pDesktopServer or not.
Step | Action |
1 | Access the Lexmark fleet tracker (LFT) server, open command prompt as (CMD) administrator then type: sqlplus lfm/admin Note:lfm is the transactional username, and admin is the transactional password. |
2 | From the SQL> prompt, type the command: update server set lltelsmport = 2723; Note: Any other port # that is available can be used. This example is using 2723. |
3 | Make sure to type in Y after commit:. |
4 | Restart the Lexmark fleet tracker service, and then test whether both LFT 2.0 and LFT 3.0 web user interface (UI) can be opened. |
5 | To check if the ports are being used, open CMD as the administrator and type; netstat -ano | find ":2722" |
LEGACY ID: SO8049