Overview
A "This application can only be run using Microsoft Internet explorer" error appears when opening the LPM web page.
NOTE: This happens after updating to any Internet Explorer (IE) version or resetting the IE settings. The Lexmark Management Console (LMC) and other functions work fine.
Solution
Adding the LPM web address to IE’s compatibility list will fix the issue. Refer to the following steps:
| 1. | Open an Internet Explorer (IE) browser. |
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| 2. | Go to Tools and select the Compatibility View Settings option. |
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| 3. | Type the LPM web address and click the Add button to save it. |
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| 4. | Open the LPM page to see whether the issue persists. |
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Contacting Lexmark
If you require additional assistance, please close this window and locate
Get in Touch with Lexmark! for contact information.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue; e.g., name and version of solution, problem description, and affected printer models.The support agent may request additional information.
LEGACY ID: SO8219