A Password Change Prevents the 'PrinterRx' User's Ability to Access LFT2's WebUI; How to Reset This User Password

Audience: 'Lexmark' only

What you will see

Due to a password change, you are no longer able to access the WebUI (pWeb).

Remedy: Resetting 'printerrx' password

To change the password of printerrx web user back to default = Manager:

1. Access LFT2 server and open a command prompt.



2. Type sqlplus PrinterRx/Manager.



3. Type the following commands one line at a time, as shown here:

   • update pweb_users set userpass = 'JY!f#O#E!8!9g!#\i!^w!|!RF!jq!#=' where username = 'PrinterRx';
   • commit;



4. Restart pservices.

To do this:

a. Make sure that you're in the "C:\Lexmark\Lexmark_LFT>" b. To stop type, pservices -stop c. To start type, pservices -start

NOTES:

• pservices should remain running while performing this procedure; however, restarting this service afterwards is good practice.
• This procedure is not viable for the database user.

LEGACY ID: SO8255