Printers enrolled in the Lexmark Cloud Fleet Management (CFM) have stopped polling and won't respond to task requests from the Cloud Fleet Management.
Check the current printer firmware and manually update it using the printer's embedded web server.
Refer to xref_HO550 _xref for the steps on How to Check, Download, and Update with the Latest Lexmark Printer Firmware.
LEGACY ID: SO8896
Check the printer jam recovery settings to print the jammed pages.
USB connected printers not working after installing Microsoft KB update KB5015807 in Windows 10.