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Lexmark MX321

The Printer Posts a 39.01 Complex Page Error when Copying a File

Affected products

Click

Properties

in the title section above.

Issue description

When a user is copying a document from the ADF or Flatbed, the printer will post a

Complex page, some data may not have printed [39.01]

error message on control panel.

Solution

To resolve this issue, the printer's Firmware must be updated to the latest version.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need the following:

  • Affected printer model/'s

  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


LEGACY ID: SO8518

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